Privacy policies

PRIVACY POLICY

PRIVACY POLICY

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

• The DATA CONTROLLER is: COCINANDO ALTERNATIVAS, S.L.
• Company Tax ID No (CIF): B73998031
• Postal Address: C/ CERRO DE LOS SANTOS, 15. PARQUE AGROALIMENTARIO LA ALCUDIA,, 03290, Elche, Alicante
• Email address: mjalberola@beautifood.es

WHAT TYPES OF DATA DO WE PROCESS ?

Depending on the products, services or functionalities you wish to use, we may need to process different types of data.  In general, these may include:

• Your identifying information (e.g., name, surname, language, country of interaction, contact details, etc.)

Connection, geolocation and browsing data (if you interact with us from a mobile device, for example).

• Information about your tastes and preferences.

Please note that when we request your personal data to provide access to a specific functionality or service on the website, we will mark certain fields as mandatory. These are necessary for us to provide the service or grant access to the functionality in question.

If you choose not to provide this data, you may not be able to complete your user registration or access these services or functionalities.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we process your personal data for the following purposes:

1. To address the requests or enquiries you make through the various means on our website

We only process personal data that is strictly necessary to manage or resolve your request or enquiry.

We only process the personal data that is strictly necessary to send you the requested dossier.

1. For social media management

If you follow us or contact us through the different social media platforms where we are present, we will process the data you provide us through them solely to respond to your messages or comments and manage our contact list.

1. Usability and quality analysis for the improvement of our services (cookies)

If you access our platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e., to understand how users interact with our platform and thus be able to introduce improvements to it. Likewise, on occasions, we carry out quality surveys and actions aimed at knowing the level of satisfaction of our customers and users and detecting those areas in which we can improve.

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The legal basis for processing your personal data depends on the purpose for which we process it. Thus, we have different legal bases depending on the following purposes:

1.  Addressing information requests

The legal basis for processing your data is informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the data subject.          

1. Dossier

The legal basis for processing your data is informed consent to send you the requested dossier through the website, which implies the acceptance of these conditions by the data subject.     

1. Social media

The legal basis is informed consent to respond to queries raised through the social network, as well as when you follow us and wish to be part of our contact list.

1. Usability and quality analysis (cookies)

The legal basis is the consent given on our website for the installation of cookies deemed appropriate.

HOW LONG WILL WE KEEP YOUR DATA?

1. Information requests

We will process your data for as long as necessary to address your request or enquiry, and then for 1 year thereafter.

1. Dossier

We will process your data for as long as necessary to address your request or enquiry, and then for 1 year thereafter.

3. Social media

We will process your data for as long as necessary to address your request or enquiry, and as long as you are a follower of our profile.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or disclosed to third parties, except for legal obligation, when we obtain your express consent or when we believe there is a legitimate interest on our part, which will be duly communicated to you. 

However, we want to inform you that we are active on the following social media platforms: Facebook, LinkedIn, Instagram, to keep our followers informed about the latest news and services of the company.

 You can voluntarily access these social networks through the links provided on our website or by directly accessing them through your browser or installed app.

Please note that this website is not responsible for the use of your data by these social networks. However, if this data is generated on the social network and arises from an interaction with our official account, we will be jointly responsible for its processing along with the social network.

PTo provide your consent for the transfer from this website and the processing of your data, you must carefully read the privacy policy of the social network you wish to access:

• Facebook: https://en-gb.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
• LinkedIn: https://www.linkedin.com/legal/privacy-policy?

Therefore, before clicking on the logos of the social networks. our website, you can inform yourself and redirect with prior knowledge of the processing of your data and voluntarily.

Other technological services:

• WhatsApp: Https://www.whatsapp.com/legal/privacy-policy?lang=en

International transfers:

Any international transfer of personal data (for example, in the case of using cookies, social networks, etc.) will be based on your express consent, if there is no adequacy decision, adequate guarantees or other legal basis that legitimises it.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise these rights at no cost by sending us an email to our address mjalberola@beautifood.es, simply indicating the reason for your request and the right you wish to exercise.

If necessary to identify you, we may ask for a copy of an identity document. Regardless of the purpose or legal basis for processing your data, you have the right to:

Request access to the data we have about you.

 Request correction of the data we already have. Please note that by actively providing us with your personal data through any means, you guarantee that it is true and accurate, and you commit to notifying us of any changes or modifications.

Request deletion of your data if it is no longer necessary for the purposes for which we process it, as previously informed, or if we no longer have a legal basis for processing it.

Request restriction of the processing of your data, meaning that in certain cases you may ask us to temporarily suspend processing or to retain it beyond the necessary time when you may need it. Withdraw your consent for the processing of your data for any purpose at any time, if you have previously provided it.

Receive the personal data that concerns you and that you have provided to us, in a structured, commonly used and machine-readable format, as well as to transmit it to another data controller.

Additionally, you may object to the processing of your data when it is based on our legitimate interest.

Finally, we inform you of your right to lodge a complaint with the relevant data protection authority, particularly the Spanish Data Protection Agency https://www.aepd.es/en 

CHANGES TO THE PRIVACY POLICY

 It is possible that we may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you through various means via the platform, or we may even communicate it to your email address when the change in question is significant for your privacy. This way, you can review the changes, assess them and, if necessary, object or unsubscribe from a service or functionality.

COOKIE INFORMATION

We use cookies and similar devices to facilitate your navigation on the Platform, to understand how you interact with us, and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookie Policy for detailed information on the cookies and similar devices we use, their purposes, and other relevant information.